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Improvement Area - SCGuru high-res cropped (The Process to Achieve …
Improvement Area - SCGuru
The Process to Achieve :unlock:
Wienerberger functional requirements gathering
Model build and configuration of prototype
Unit testing and volume testing
Pilot/user testing and sign-off
Technical specification
Rollout and training
The Future Position :champagne:
Totally integrated supply chain
Enterprise grade customer automation management portal (SCGuru)
Co-ordinated master data
BI tool to improve future opportunities
Automated order process
Centralised and clean data
The Benefits Achieved :checkered_flag:
Delivering 21st century
End-to-End Visbility = Single version of the truth (for customers, suppliers and Wienerberger)
Total visibility in the supply chain
bringing visibility and confidence to the customer
Competitor Advantage
Better business decisions / quality data
The Existing Condition :warning:
No current customer portal or system
Service & Stock Levels
No realtime feedback to manage delivery issues
Manual stock accuracy
Order Capture/Amendment/Confirmation/Cancellation
limited integrated EDI
largely manual entry / re-keying errors
no pre-delivery order confirmation for brick
no formal cancellation policy
no visible timestamp for order processes
Vehicle telemetry
No real time vehicle positioning and alerts
No proactive customer updates (en route issues)
No reporting/KPIs = time vs actual, etc.
Manual POD (no Information on delivery/IOD)
Delayed and/or missing PODs
Yard Management
manual order assembly (human risks)
no scanning of product throughout process
Traffic planning
contractors planning in isolation
no financial benefits from optimised planning
(inc. under-utilisation, double manning, vehicle/trailer exchange)
no backloading opportunities / cost savings
no visibility of/opportunity from inter-site cooperation
(planning, co-deliveries, trunking, etc.)
no inter-contractor opportunities
