Please enable JavaScript.
Coggle requires JavaScript to display documents.
Discovery & Assessment (Organization Information (Different Sites,…
Discovery & Assessment
Organization Information
Different Sites
Team org Structure
Data Center Info
No of employees
No of IT Team - L1 L2 L3
Tools
ITOM Tools
Other point tools
ITSM Tools
Integration details between tools
Security Tools
Service Operations
Problem Management
Change Management
Incident Mgmt
Ticket volumes
Vendor Information
Software
Internet
Hardware
Other
Vendor escalation contacts
Documentation
Runbooks
SOPs
Reporting requirements
Security Certifications
Different certifications
Compliance requirements