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governance (G) (e-Governance(EG) (benefits/significance (efficient govt…
governance (G)
e-Governance(EG)
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models - services from
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govt to businessmen
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SWIFT initiative - single window interference for trade -by CBEC, reduce interference with govt agencies in trade across borders
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challenges
social
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lack of devices- computer, smartphones, with citizens, esp poor, for utilisation of e-g services - also creates digital divide
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technical
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interoperability (ability of computer systems to exchange an utilise info) - for simultaneous implementation of existing and newly developed applications
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economic
huge cost - for estd, operating and maintenance
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initiatives
IndEA
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1 account for each individual - to avail all govt services(- eliminate need to visit separate sites/logins)
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accountability
meaning
being/taking responsibility for one's actions, and ability to provide reasons for them
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meaning
it describes the structures/institutions and processes through which decisions are made and authority in country is exercised - decisions regarding management of political, economic and social resources for development
good G
attributes
8 by UNDP
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participatory
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needs to be informed and organised - hence includes freedom of association and expression and organised civil society
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+1 = strategic vision
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understanding of historical, societal complexities
citizen charter
meaning
document that outlines commitment of public body towards standard, quality and timely delivery of services along with grievance redress mechanisms
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