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Chapter 10: Managing employee performance (Criteria (Fit with strategy,…
Chapter 10: Managing employee performance
Purpose
Strategic purpose
Administrative purpose
Developmental purpose
Criteria
Fit with strategy
Validity
Reliability
Acceptability
Specific feedback
Method
Comparative
Attribute
Quality
Results
Behavior
Making comparisions
Simple ranking
Forced distribution
Paired comparision
Rating individual
Behaviors
Critical Incident Method
Behavorially Anchored Rating Scale
Behaviorial Observation Scale
Organizational Behavior Modification
Atrributes
Graphic rating scale
Mixed standard rating scale
Measuring results
Productivity
Management by objective
Errors
Contrast
Distributional
Leniency
Strictness
Central tendency
Bias
Halo error
Horn error