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M2 Part E: Cognitive Systems and AI p.135 (Definition p.138 (Automated…
M2 Part E: Cognitive Systems and AI p.135
Definition p.138
Automated
completes same task in the same way
human supervision
Aims at removing humans from manual tasks —> AUTOMATION
Augumented
helps people to make better decisions
learns from feedback
Autonomous
automated decision making process without human intervention
needs to be focused on one task
AI that learns new behaviours and doesnt require human supervision
Assisted
Completes the same tasks
helps perform tasks faster and better
does not learn
human supervision
AI and Accounting p. 140
workers take on more rewarding and complex work
automate repetitive tasks
Examples
AI and Audit, can deal with unstructured data from multiple sources
Compliance and reporting, help to be compliant
Analytics and advise, discover patterns in data valuable for advise
Financial Services, automated advise based on prefill or dealing with greater inputs
Employment, nr of workers needed? Same people able to be up skilled?
Project management
Negotiations
Implementing AI p.143
What to consider
What is the aim?
Measure Outcomes? must be in place from outset
Understanding technology being used?
Human interference
Reasons to change beyond satisfying key business drivers?
Step by step plan?
Back up plan
1st mover or 2nd mover advantage?
Managing risk
What is the competitive environment like?
5 years from now. PEST analysis
Obstacles to implementing AI p.145
Gaining Trust
Will the robots take over?
Industrial robots
Space exploration
Mining
Bomb Disposal
Warfare
Personal Care
Cognitive Systems
= modify their own operation in response to experience and/or new data inputs
Artificial intelligence
= Recognise patterns but foes further to mimic human intelligence, focused on one task