Week 3: Organisational Culture & Cross Cultural Management…
Week 3: Organisational Culture & Cross Cultural Management
Theoretical Views on Culture
Culture and Values
Dimensions of national culture (House, 2004)
Culture and Meaning
The collective mental programming of the human mind which distinguishes one group of people from another.
Culture and Power
Collectivism vs. Individualism
Everyone is supposed to take them and their immediate family.
Right of privacy
Speaking one's mind is healthy
Personal opinion expected
People are born into extended families or clans which protect them in exchange for loyalty
Stress on belonging
Harmony should always be maintained
Others classified as in-group or out-group
Cross Cultural Communication
Understand how employees from different cultures speak, communicate and perceive the world around them.
Run meeting to expose your employees to other cultures
Provide workshops, tips and techniques for communicating effectively in cross-cultural work environments.
Coach employees to mediate conflicts related to cultural misunderstandings.
A pattern of shared basic assumptions that the group learned as it solved its problems of external adaption and internal integration.
There are cultures of;
Where certainty and control set the framework for knowledge
Where stakeholders synergies are linked to knowledge acquisition and use
Where distinctiveness in terms of competencies forms the setting for knowledge.
Where cultural enrichment is sought through the attainment of knowledge-based goals.
Goffee and Johns (2000) 4 Types of organisational culture
Can give its members a sense of belonging and is also task- driven.
Members are as friends and family, who have close contacts amd care about each other
Focuses on strict goals
The sense of belonging to and identification with the organisation is usually very weak.
Building an Organisational Culture
Select team members for the task
Related abilities and skills
Deal with cultural differences
identify & define the overall goal
Trained for mutual respect and cultural awareness
Positive feedback on process and output.