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What are the low level problems that can be addressed using data (Low…
What are the low level problems that can be addressed using data
Low Level Problems
Problems that are faced by staff
sessional staff
TAs
Administration
Academics
Lecturers
Shopfront
Security
Tutors
Where do we find these
physically ask about data
Data in monash faculties
Data on remedy
Problems faced by students
Types of students can be categorised by
What they study
Domestic/International
What campus they are at
Where they are from
Whether they are a past or current student
We can find this data on
Stalkerspace
Asking Students
Who do you go to for help?
What problems do you have currently?
Remedy/Monash Connect
Faculty Specific CMS
MSA
eSolutions
What is being done with the data?
What data is being recorded
Are there any privacy concerns
What is the escalation process in the org?
What are some of the main improvements you can make with data you collect
Splunk
Smart Campus
What data do we need?
Do they have the data we need?
We don't know what kind of data we need unless we know the outcome.
Benson
Q 1. Have you ever herd of data management?
Q 2. Have you ever encountered issue with missing information?
Q 3. How do you rectify the issue?
Q 4. How effective is it? Is it efficient?
Q 5. Are you keen on trying another method?
Sam
Q 1. What kind of basic functions do you want as a outcome of the data analyse
Q 2. In which way will the dynamic data being collected
Q 3.
Deep
Q1. What are your procedures for gathering data about the customers using your product?
Q2. Is there a summary/Dashboard view of the data that could present useful information?
Q3. What are your main challenges that were faced when doing user testing? What are the steps done to follow up on this?
Tools for Data Analysis
Visualisation Zoo
Time Series
Statistical Distributions
Heirarchies
Networks
Maps
Microsoft Power BI
Problems that can be addressed
Fixing will improve Student and staff happiness
Staff/Students expect problem free university
Costs us time/money if we dont catch problems early on