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Earnings per Week (EPW) (Low EPW (Logins hours (Logged out early (Hit the…
Earnings per Week (EPW)
Low EPW
Low assigned efficiency
Low utilisation
Could not complete sufficient number of orders
Lost time in cross zone orders
Lost time during LD orders
Lost time waiting at the restaurants
Deductions
Unaware of conditions that could lead to deductions
Did not know at the time of an action that it could lead to deductions
Logins hours
Not sure where to login
Unaware of zone
Unaware of high demand areas
Incorrect login
Unaware of shift time
Did not get required shift
Had too much cash and left
Unable to login
Force logged out
Bike issues - did not understand and stayed logged out
Rejects
Float cash
Absconded / Suspended
Logged out early
Hit the target for the day
Demotivated due to less orders
Just got the payout and hence not in a mood to work
Too many login hours done for the previous day(s)
Incentives
Insufficient order earnings to be eligible for incentives
Unaware of incentives
Did not get the referral / joining bonus
Unsure about requirements of Referral bonus / Joining bonus
Was not even aware of the joining bonus
Missed incentives due to eligibility conditions
High EPW
EPW Root Cause MECE mind map