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Relationship Management Default Reporting (Metric of Default work - weekly…
Relationship Management Default Reporting
Existing reporting: Weekly Summary of Defaults over 30 days (external)
Roadblocks:
-Limited visibility of portfolio
-Unclear of ownership of activities (next steps) - now that the work has shifted
-Noise - most likely not reviewed
What are we trying to take away from this activity?
Post Cure Activity
Functional
Assign correlating check numbers.
Best Practices
Stakeholders: Management, Analyst, Leadership, Advisors
Prior to Cure
Function (Does the data align?)
Do we have any abstractable requirements today (could this be built into Lucernex) (CURE DATES AS DEFINED IN LEASE) - final state?
Could we link in some capacity calculations in a different location to compare data
Dollars (time sent to AP for checks/EFT?) - could we extract the pmt from SLIM to ensure it aligns $'s and to ensure it aligns to processing time (what type of pmt is it - could we extract type of pmt in meta data i.e. cashiers check, wire, eft, check) (EFT REPORTING)
Best Practices
Stakeholders: Management, Analyst, Leadership
Metric of Default work - weekly / monthly / quarterly
Volume
Volume Prior to Cure
Volume Post Cure
Commentary for post cure exceeding X days (standard format)
What is success? Cost avoidance? Rescinds? Time to resolution?
Custom Property Fields:
Utilizing filtering to be able to see focused areas i.e. Rescind activities
Functional (Does the data align?)
Best Practices (Did we exercise best practice, engage appropriate teams, etc. )