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Tiny Town Harvest Festival App (User Problems (User D (Out of town family,…
Tiny Town Harvest Festival App
Developer Problems
User Interface
Shows and Events
Show and event timings
Costs to attend different events
Timings of shows
Reservations to events and shows
Home Page
Settings
Gives user more control over app
Ability to personalise app
Ability to manage debit/credit card accounts
Ability to manage notifications
Ability to select language to improve user experience
Menu button
Access to Maps
Access to list of products and prices
Access to "Tourist Attractions" List
Access to Tiny Town's Agricultural History
Search button
Enables user to easily access urgently required functions
Map
Location of each different store, activity and show
Location tracker - User should be able to identify their current position and hence move accordingly. This will help the user to use the app offline
Calculate distance and time to reach destination
Identify various methods to reach the destination
Homepage must include the Tiny town Council Logo
Favuorites
Allows users to save shows, events, stall and tourist spots as favourites. (Shortcut to access favourite destinations / activities)
Usability principles
Menu must be easily accessible and prominent on all pages
Help screen must be available in settings
Payments, if made, must be transacted through secure methods
User must receive a digital copy of the receipts and tickets if purchased through the app
Layout of app must be consistent. Colours should not overcrowd the app
Coding
Calculate time to reach destination
Calculate money spent each day
May require user to link debit / credit card to app
(OPTIONAL)
User Problems
User B
Local farmer from Tiny town
Wants to know where the events are happening in order to secure a parking before the influx of tourists
User C
Local Hotel Manager
Wants to see the location of each stall and activity in order to guide her guests in the correct direction
User A
Tiny Town cultural minister
Wants to promote tourism in Tiny Town in order to increase economic benefits of farmers and other residents
User D
Out of town family
Wants to be aware of which events are suitable for children
Require more knowledge about the town as they are not familiar with the town
Impacts
Personal information must be handled with securely to maintain reliability of app
Client Problems
Requirements
Mobile App - IOS and Android
Easy to navigate
Complies to all user requirements
Competitors
Ekka 2019
Does not support a variety of languages
Enables transactions for entrance and show tickets
Overcrowded user interface. Hence, making it complex for the user to navigate
TripWolf
interface is poorly designed as it requires users to return to the homepage in order to engage in other features of the app
Several in-app purchases. Hence, user's are forced to spent money in order to access a basic app.
Triqet
Supports 8 most commonly spoken languages
Continues to track user's location even when it is not running, hence decreasing battery life
Screen doesn't cover whole page, text is too small to read and the layout is not intuitive (inconvenient to navigate)
Constraints: 3 - 4 weeks