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Transactions (Shipping (Properties (shipping type, basic price, estimated…
Transactions
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User Journey
lands on a product page
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place an order
starts the order process
- Adds listings from a single supplier
- Sets quantity on each listing
- Selects delivery address (multiple addresses associated with each account)
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- Supplier starts creating a quote
- Adds all listings to quote based on discussions with buyer
- Sets quantities on each listing
- Sets the price per unit for each listing
- Selects the shipping method from a pre-configured list
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- Sets total cost of shipping and ETA
- Selects preferred payment method
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- Supplier receives payment
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- Supplier generates invoice
- Invoice downloadable from order
- Supplier prepares order (updates order status)
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- Supplier sends relevant docs to buyer (in message center)
- Buyer receives order (updates order status to fulfilled)
- Buyer is prompted to review supplier (threw email and notification)
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