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02 HEALTHCARE INFO. AND SYS MGMT Task Statements (ANALYSIS (Help define…
02 HEALTHCARE INFO. AND SYS MGMT
Task Statements
ANALYSIS
Help define and prioritize requirements
Document and help analyze current business and clinical processes (e.g., process mapping, flow diagramming, needs analysis)
Analyze deficiencies in current business and clinical processes
Participate in the identification of alternate processes and potential solutions
Participate in the evaluation of whether a proposed solution aligns with business requirements
Participate in the development of a proposal that includes recommended approaches and solutions, and a plan for realizing benefits
Participate in and contribute to projects, including: information gathering for assessing resource requirements (e.g., space, personnel, environmental, communication, productivity)
Participate in and contribute to projects, including: provide timely updates on progress for assigned tasks/deliverables
Participate in and contribute to projects, including: information gathering for risk assessments and business value assessments.
Participate in system quality, verification, validation, and reliability activities, including: problem solving and quality improvement methodologies
Participate in system quality, verification, validation, and reliability activities, including data input and configuration of analytical tools to optimize systems function c.organizational change management techniques
DESIGN
Assist management in the development, and proper documentation, of requests for information and/or requests for proposals
Document compatibility of software, hardware, and network components
Participate in the documentation of compliance with applicable industry, regulatory, and organizational standards
Participate in the evaluation of existing and emerging technologies
Apply approved data management practices
SELECTION, IMPLEMENTATION, SUPPORT AND MAINT.
Participate in documentation of solution selection criteria
Participate in solution selection activities (e.g., demonstrations, site visits, reference checks)
Support organizational change management techniques
Assist in knowledge transfer through user and operational manuals, files, online resources, and user training and support
Participate in the healthcare information and systems management solution installation, test, and go live activities
Gather, input, and help analyze data for problems and trends (e.g., error reports, help desk logs, performance metrics, network monitoring)
Help to document and support downtime procedures
TESTING AND EVALUATION
Recognize formal and documented testing methodologies that are used to demonstrate solutions meet functional requirements (e.g., unit test, integrated test, stress test, acceptance test)
Comply with internal controls to protect resources and ensure availability and integrity during testing (e.g., security audits, versioning control, change control)
Verify and/or validate deliverables against contractual terms or design specifications
Assist with verifying that expected benefits are achieved (e.g., return on investment,
benchmarks, user satisfaction)
PRIVACY AND SECURITY
Describe the organizational policies and procedures to ensure confidentiality, integrity,
and availability of data
Describe organizational roles (e.g., information security, physical security, compliance)
responsible for managing vulnerabilities
Use specific procedures and tools to identify and mitigate potential privacy/security risks and breaches
Conduct audits of physical environment and to ensure safeguards are in place to protect assets
Assist in managing user access controls according to established policies and procedures
Assist in maintaining data management controls (e.g., data ownership, criticality, security levels, protection controls, retention and destruction requirements, access controls)
Participate in and support disaster recovery and business continuity plans
Assist in conducting privacy and security audits