Please enable JavaScript.
Coggle requires JavaScript to display documents.
OB Managing Individual Behavior and Performance (Individual Attributes…
OB Managing Individual Behavior and Performance
Job Performance= individual attributes x work effort x organisational support
Individual Attributes
values
attitudes
personality
natural/learned traits about a persons ability i.e innate or instinctive drives
perceptions
competency
aptitude, what a person can do
demographic or biographic
Age, race and gender
Work Effort
Individual must have motivation to do the work
level: refers to energy put forth by the individual
direction: individuals choice when presented with alternatives i.e quality vs quantity
persistence: length a person will persevere with an action
Organisational support
people with right attributes and work effort might not be good performers without the right support
situational constraints
lack of time
inadequate tools or budget
unclear instructions
unfair performance expectations
inflexibility of procedures
Compentency
aptitude: capability to learn something
ability: existing capacity to work
Emotional
Multi-factor emotional intelligence scale
use emotions
capacity to weigh up emotional aspects of values and attitudes when fronting problems and decision making
Understand emotions :
understand complex emotions and recognize how emotions pass through stages
Identify emotions
ability to identify individual and others emotions
Manage emotions
ability to exercise self-control and self regulation to empathize or influence others
Cognitive
Physical
Emotional Competencies for leadership
social awareness
ability to empathize and understand others emotions
self management
ability to think before acting and control disruptive impulses
self-awareness
ability to understand our own emotions and their impact
relationship management
ability to establish rapport with others and build relationships
Type A and Type B
Type A: impatience, desire for perfectino and achievement
Type B: easygoing and less competitive
Personality
Nature/Nurture
Heredity or learnt
Personality traits
5 key dimensions
agreeableness
compliant, friendly vs disagreeable, argumentative
emotional stability
individuals security, resilient, calm vs anxious and reactive
conscientiousness
are they organised, dependable, detail focused
openness to experience
curious, open adaptable vs resistant to change and new experiences
extroversion-introversion
individual orientation to the world
Locus of control
Internal
control their own fate
External
what happens is beyond their control
authoritarianism/dogmatism
Dogmatism: view world as threating
authoritarianism: adhere rigidly to convention values, obey recognized authority
Machiavellianism
someone who views and manipulates for personal gain