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Brainstorming (Me (Growth (Next year, Five years), What do I want to be…
Brainstorming
Me
What do I want to be when I grow up?
Learning opportunities
Growth
Next year
Five years
Role @ Swoop
Transition
What do I need to do if I leave?
Relationship with WestJet
Agile Project Management
Projects follow waterfall
Need to be more agile
Paperwork for the sake of paperwork
What is working?
What isn't working?
Vision
Build the company for growth
Build the company to scale
4 planes or 400 planes...shouldn't matter
Be the RyanAir or easyJet of North America
Provide a delightful customer experience internally and externally
ETS
Focus on supporting Enterprise applications
Take on application support
Provide automation for enterprise applications
Automate manual processes
Look at opportunities to make internal processes more efficient
AzureAD, Office365, Data Services
WS Touch-point Projects
ADOPT
Remove reliance on WS network
Data flow
External access
IROP Management
VPN
Flight stats
Swoop Travel
Designate Management service from WJTP
15below Phase 3
DevSecOps
What would team structure look like?
Front end and back end developers
operations support
business analyst
What about configuration?
need a configuration skillset on the team
Knowing configuration will allow for quicker troubleshooting
Define the process
Best way of doing DevOps?
Monitoring
Security
Swoop Travel
Phase 1
Authentication for WO/WS
Authorization via Designates
Designate Management Service
Phase 2
50% off
Phase 3
Mobile
PWA
V3
Operations Support
Do we need to change app support philosophy?
Are non-technical teams equipped to handle technical issues
Future of Technology @ Swoop
Vue.js
OpenID
ZERO interest in maintaining usernames and passwords
Need for Loyalty program
People and Workplace
Arrivals board
Learn about the different pieces of the HCM
Organizational change
Foundation components
Reservation Support Team
Move team work process in to Azure DevOps