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Performance Appraisal (STEPS IN PA (identify specific performance…
Performance Appraisal
STEPS IN PA
identify specific performance appraisal goal
establish performance standards with employees
mutually set measurable goals
measure actual performance
compare actual performance with standards
discuss the appraisal with employee
take corrective actions
METHODS OF PA
360-degree feedback evaluation method
rating scales methods
ranking methods
critical incidents methods
behaviorally anchored rating scales (BARS)
forced distribution method
APPRAISER ERRORS
halo effect
central tendency
leniency/strictness effect
recent behaviour bias
sequencing effect
personal bias
TYPES OF APPRAISALS
peer appraisals
rating comittees
self-ratings
appraisals by subordinates
WAYS TO OVERCOME APPRAISAL ERRORS
job-related criteria
performance expectations
standardisation
train all appraisors
HOW TO CONDUCT INTERVIEW
be direct and specific
do not get personal
encourage employee to talk
do not beat around the bush
HOW TO PREPARE FOR THE INTERVIEW
gather data
prepare subordinate
choose time and date
DEFINITION