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Guide MGMT Handover (Information (Hiring (Interviews (How to conduct…
Guide MGMT Handover
Information
Staffing Projections
Tour offerings
New Tours
Additional Groups?
Contracts
Durations
Hours
Work w/ Schedule MGMT
Historical
Daily Workflow
Training
Training Schedules
Logistics Rides
4 newbies in one go (Highlights or City Tour)
Oversight of Topic Tours
Flow of Newbies into TT
Flow of Veterans into TT
QC Rides
Training evaluations
Do these need updated?
Training Managers
Topic Tours
Who's responsible for training which tour
Deadlines for TT
How many guides by when?
Hiring
Paperwork
Time off
Tour logs
Incident/Accident reports
Deputy
Tutorial
Profile
Tour Training Materials
Intro / Outo notes
Orientation Day
Update Packet
Set day upon offer w/ Jess
Interviews
How to conduct
Merren's insight
How to scheudule
How to evaluate
Toolkits
Where to order more tools
Safe code 1989
Max mechanic workshop
Pay Rates
Raises Schedules
Meetings
Start of year - staff
Check-out
Weekly Guide MGMT
Weekly Office
Monthly Guide MGMT w/ Jess
Tour Developement
Tour Outlines
Update Materials
Route Optimization
New Tours
Veteran Training
Ride-along on Tours that have been updated
Logisitcis rides if necessary
New Tours
Schedluling
Management
Tour Evaluations
Follow-up
Following-up on the follow-up
Suggestions
Feedback
Training Guides
Oversight
MGMT of MGMT
Disciplinary Actions
Reporting of issues
Following-up
Escalation
Action
Team Events
Communication of...
Procedural updates/refreshers
Special Events
RSVPs
THE POSITIVIES
Tour testimonials
Shout outs via Deputy
Bolster without being cheap ;-)
Kudos
Form Updates
Lead Reports
Incident Reports
Accident Reports
Guide MGMT Description Update
Transition
Day 1
Day 15
Day 30
Day 45
Day 60
Status Meeting
Status Meetiing
Status Meeting
Status Meeting
August 1st
Merren and Alicia to begin
Roadmap of transition
Set milestones
Deadlines
Getting Alicia Setiup
fattiretours.com email
Access to GDrive
Slack
Deputy / Zaui rights
Office and shop key
Contract
Set Status Meeting Dates
Misc.