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CREATING AND MAINTAINING HIGH PERFORMANCE ORGANIZATIONS (How HRM can…
CREATING AND MAINTAINING HIGH PERFORMANCE ORGANIZATIONS
High-performance work systems and their
elements, outcomes and conditions
5 Elements of a High-Performance
Work System
People
Reward systems
Task design
Information systems
Organizational structure
Outcomes of a High-Performance
Work System
higher productivity and efficiency that contribute to higher profits
high product quality
great customer satisfaction
low employee turnover
Role of HRM technology in high-performance
work systems
Performance Management
Define and measure performance in precise terms.
Link performance measures to meeting customer needs.
Measure and correct for the effect of situational constraints.
HRM NEW Technologies
Transaction Processing
Decision Support Systems
Expert Systems
Relational Databases
HRM Online: E-HRM
How HRM can contribute to high performance
Ten Conditions that Contribute to
High Performance
Learning Organizations
5 Key Features of
Learning Organizations
Job Satisfaction and
Employee Engagement
Passion and Occupational Intimacy
Ethics
Ways to measure the effectiveness of HRM
Customer-oriented approach
to HRM
Customer-Oriented Perspective of HRM
Who Are Our Customers?
How do we meet customers needs ?
What do our customers needs ?
HRM audit
Analyzing the effect of HRM
programs
Greater efficiency
Greater effectiveness
HR analytics