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DAY ONE (Guests start arriving from 10 am Monday from the back entrance.…
DAY ONE
Guests start arriving from 10 am Monday from the back entrance. Welcome ushers lead them to elevator. Directions outside the Elevator to go to Information Desk.
Depending on their Registration ID, Info Desk folks will direct them to the appropriate Reg-Room. This will include all guests (Partial, Resident, w and w/o ID submissions)
Inside the Reg-room, there are 4 people (2 desks) who will handle the check-in process. There will be 2 volunteers who will help manage the traffic and also usher guests out of the room towards elevators, etc. If room is full, guide guests to the tent area for snacks along with their luggage.
If Partial registrant, check them in the spreadsheet, check their ID, hand over the bags.
If Resident and if ID already submitted, check them in the spreadsheet, check their ID for verification, hand over the room keys.
Give them quick instruction about camp bags in the room, MSC app (outside poster and the tech desk for assistance), next program, snacks, elevators and brochure information. For the Partials, they can go straight to the tent area for snacks.
Room ushers guide guests to elevators for room or tent for snacks or app-poster and tech desk. Show them the information desk location.
If Resident and If ID NOT submitted, check them in the spreadsheet, note down their ID and credit card information**, hand over the room keys.
DAY TWO
Guests coming on day 2+ will approach the Information Desk. Info Desk volunteers will direct them to the Coat Room
Coat Room will handle check-in process for the rest of the folks (Partial, Resident w and w/o ID submissions)
Follow the process for appropriate groups (Take ID information for Resident registrants w/o ID submissions, check IDs for Resident registrants w ID submissions, hand over bags for Partial registrants)
Give them information about info desk, app, daily schedule.
EARLY CHECK-INS (Sunday, Monday Morning) AND VOLUNTEER CHECK-INS
Get a list of these. Depending on the number, handle them in the Info Desk itself - bags, IDs, credit card, instructions, keys, etc.
4 welcome ushers (Pallavi, Deepikaa, Tanvika, Sruthi, Saarang, Aparna, other CHYKs) Rotate amongst these kids.
2 Info Desk volunteers. 1 Corridor volunteer to direct traffic to the right reg-rooms. Simi, Madhu, Vijay J, Raj, Pushpa, Anu Balajee, Dinakar, Gopi, Rajoobhai, Sheela, Sujana, Sheela, Suresh
4 check-in officials (2 desks) and 1 usher/helper in each room. Total 25 people (5 rooms).
2 Tech Desk volunteers beside the app poster
Need 2 print-outs (room specific and the entire list)
Need to have the set of keys neatly arranged according to last names.
Figure out when does the registration process pause for the opening procession.