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East Sussex Transformation Plan (PQIM (H&S (Inputs per day / week /…
East Sussex Transformation Plan
IT Infrastructure
Work on live queries
RX Software issues
Streaming to cause St Leonards to crash
Amberstone unable to scan or email from their printer
Email team to confirm there are no more IT Infrastructure issues
Set timeline of three days to respond
IT Systems
Whitespace
Alerts
On % Usage
Rounds completing & not completing
Map processes
What, why & when
New properties, dog bins etc.
Can we automate Works Orders
Can we get a warning from Whitespace if we exceed a threshold of work, which may require additional resource / vehicle
Fleet
Extend Bellbrook O Licence
Confirm who can support process
Timelines to action
What is required to extend licence
Who is the O Licence holder
Keep trailers on the O Licence
Outstanding New Builds
Chase Darren as to when they will be available in into East Sussex
Trevor to send list of outstanding fleet actions to be cleared
PQIM
Reports
Cllient
Weekly & Fortnigthly
Automated
Service failures
Number & %
Analysis of repeated service failures
Summary of joint inspections
Delivery status of containers
H&S
Accidents & Incidents
Monthly
Automated
Summary of complaints
Failures by Service & Type
Number & %
Analysis of repeated failures for previous four weeks
Contamination
Unresolved issues from joint monitoring sessions
Delivery status of containers
Unresolved issues with customer behaviour, local business & Enforcement
Bulky Collections
Breakdown of variations
Variations / Changes to service
No. of commercial, residual, mixed recycling & food collections completed
Rectification of defaults & performance points
Summary of repairs to containers
Complaints from public
Tonnage data
Training
H&S
Accidents & Incidents
Environmental
Understand who else completes type of report
Do Biffa have a corporate division
Speak to Chloe Barnicoat Group Environment Manager
Internal
Senior BM & Operations Managers
Missed bins by Round
Overtime & Undertime
Potential of Defaults
Failure of any SLA's / KPI's
CMS
Training
Understand reports available
How to use reports
Create knowledge of CMS
H&S
Inputs per day / week / month
Outputs per day / week / month
Accidents reported in time
LTIs
LTI Board
ISS
Create knowledge of ISS
Training
Are reports available
KPI's / SLA's
Understand every KPI / SLA for and against Biffa
Pay Mech
Must understand how this works in favour and against Biffa
What can be automated
Support from other PQIM's
Understand what they do
Operations
Remedial Work
Set up meeting with Trevor & Ops Mgrs to understand what remedial works are required
Break down into individual projects
Streets
Trevor to speak to Ryan Hinton to understand intentions
Look at details of the bid with Trevor & Karen
Deep cleansing of Wealden required for first 12 months
Any working day changes
Do we need to restructure this part of the business to meet needs of contract