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P7-Coun Psy - Q4- Explain the nature and characteristics of counselling…
P7-Coun Psy - Q4- Explain the nature and characteristics of counselling process.
Counselling
Counselling is a method of understanding and helping people who have technical, personal and emotional or adjustment problems that usually has emotional contents that an employee with the objective of reducing it so that performance is maintained at adequate level or even improved upon.
Nature of Counselling
Counseling is interviewing the person being counselled and helping to solve his problems through human approach of sharing and guidance.
Counseling is sitting down in private setting for an open discussion with a client. Sometimes it is to pay a sincere compliment, sometimes it is to solve a problem that is hurting productivity/effectiveness and you need to talk about improvement in his behavior.
It is communicating one to one, in private. It is interviewing- it's a two way dialogue and not one way sermonizing or advising.
It is encouraging the other person to to talk about himself so that the problem and it's reasons emerge clearly and solutions can be worked out.
counseling can be done by the team leader, supervisor or manager or one can seek the expertise and assistance of an in-house or external professional counselor.
Rapport establishment between counselor and counselee is essential.
Counseling Process
Initiating
This involves developing mutual understanding openness and acceptance between counselor and counseled. This rapport building is essential to initiate the counselling.
Exploration
This involved understanding with the help of the counselling, the counsellee’s own situation, his feelings, his strengths and weakness, his problems and needs.
The counselor allows the counselee to talk about anything even apparently unrelated to the issue. It is important for the counselor to achieve a free flow of expression-often through rumblings
The counselor will need an alert and receptive mind for this.
The counselor has to help the counselee in concentrating more on the problem and getting deeper into it and to discover the basic problems by himself.
Formulation of action plan
This involved exploring possible solutions and formulating action plan for implementing them to make the counselee the normal person.
Prepared by: Srinivas Adapa;
Content Source:
http://www.whatishumanresource.com/counseling