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Chapter 8 Employee Behaviour and Motivation (Counterproductive Behaviour,…
Chapter 8 Employee Behaviour and Motivation
form of behaviour
employee :
performance :
Counterproductive Behaviour
Personality
def:
Big Five Traits
Myer Briggs General Dimension
Others personality traits
Emotional Intelligence
def:
Self awareness
motivating oneself
empathy
social skills
Motivation Theories
Behavioral
Hawthorne Effect
Maslow's Hierarchy of need
Two-Factor
Contemporary
Expectancy
Equity
Reinforcement
Attitude structure
Attitude at work
Psychological Contract
from individual
from company
Goals to motivate behavior
MBO:
Participative/empowerment:
Job Redesign Program
Modified work schedule
Adv.
Disadv.