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Support Skills (Tools (Zendesk Basic (Zendesk Advanced), Trello Basic…
Support Skills
Tools
Zendesk Basic
Zendesk Advanced
Trello Basic
Trello Advanced
Slack
Backend Admin Interface
Lucidcharts user
Lucidchart Admin
Products
Bitpanda Plus
Savings
To Go
Affiliates
Best
Payment Basic
SEPA
Credit Card
Sofort, Neteller, ...
Languages
German
English
French
Content Basics
Macros
Helpdesk
Conditional Fields
Phone Basic
Phone Data
Phone U50
Tickets Basics
Processes Basics
Data/Account
Green
Yellow
Red
Fiat
Crypto
Internal
Communication with Users
Cryptos Basics
Bitpanda Assets
Blockchain advanced
Technical
API
Bug and Vulnerability Report
Telegram Admin
Exchange
Risk
Operations