SELECTING EMPLOYEES AND PLACING THEM IN JOBS
Ways to measure success of selection method
Elements of selection process
Common methods used for selecting HR
Government’s requirements for employee selection
How employers selection decisions
Major types of employment tests
How to conduct effective interviews
Personnel Selection
Steps in the Selection Process
testing and reviewing work samples
interviewing candidates
checking references and background
- screening applications and resume
making a selection
Criteria for Measuring the Effectiveness of Selection Tools and Methods
Criterion-related validity
Generalization
Validity
Practical Value and Utility
Reliability
Concurrent Validation
Content Validity
Predictive Validation
Construct Validit
Consequences of a Bad Hire
Lost productivity
Lower Morale
Expense of recruiting, training replacement
Worsened client relations
Lower sales
Consequences
Legal Standards for Selection
Civil Rights Act of 1991 and the Age Discrimination in Employment Act of 1967
Civil Rights Act of 1991
Equal employment opportunity laws
Americans with Disabilities Act (ADA) of 1991
Candidates’ Privacy Rights
Immigration Reform and Control Act (1986)
Résumés
Reference Checks
Application Forms
Background Checks
Achievement tests
Aptitude tests
Interviewing Techniques
Behavior Description Interview
Structured Interview
Nondirective Interview
Situational Interview
Multiple-Hurdle Model
Compensatory Model
Communicating the Decision