Managing and Controlling Process Group

Step 1: Analyze Work Performance Data

Control Scope Process

OUTPUT: Work performance information

OUTPUT: Change requests

OUTPUT: Project management plan updates

OUTPUT: Project documents updates

Inputs: Project management plan (scope baseline, scope management plan, change management, configuration management, requirements management); Project docs (lessons learned, REQ docs, REQ traceability matrix, detect deviations, detect impact of change or deviation from baseline/objectives); Work performance data (review change request stats and details); OPAs (leverage existing OPAs to help control).

Techniques: Data analysis (Review actual performance against scope baseline; determine corrective/preventative actions if needed; variables related to acceptable predefined thresholds; examine performance over time to determine if improving or deteriorating.

Control Schedule Process

OUTPUT: Work performance information

OUTPUT: Schedule forecasts

OUTPUT: Change requests

OUTPUT: Project management plan updates

OUTPUT: Project documents updates

Inputs: Project management plan (schedule management, schedule baseline); Project docs (lessons learned register, project calendars for work periods, project schedule for updates, resource calendars to see availability, schedule data for insight into details); Work performance data (actual duration, remaining duration, precent complete); OPAs

Techniques: Data analysis (earned value, iteration burndown chart, performance reviews, trend analysis, variance analysis, what-if scenario); Critical path method; Project management information system (tracking planned against actual data and prepare forecasts); Resource utilization (resource optimization techniques); Leads and lags (overlap and delay); Schedule compression (crashing - adding resources and fast tracking - sequential tasks in parallel)

Earned Value Management (EVM)

Control Costs Process

OUTPUT: Work performance information

OUTPUT: Cost forecasts

OUTPUT: Change requests

OUTPUT: Project management plan updates

OUTPUT: Project documents updates

Inputs: PMP (cost baseline and cost management plan to establish the basis for controlling costs); Project docs (lessons learned register); Project funding requirements (for projected expenditures plus anticipated liabilities); Work performance data (review progress - actual duration, remaining duration, percent complete, particularly authorized and incurred costs); OPAs

Techniques: Expert judgement; Data analysis (earned value analysis, variance analysis, trend analysis, reserve analysis); To-complete performance index (TCPI) (using EVM to create TCPI to meet BAC or EAC); Project management information system (use software to calculate EVM's PV, EV, and AC), to display graphical trends, to forecast potential project results

Monitor Communications Process

OUTPUT: Work performance information

OUTPUT: Change requests

OUTPUT: Project management plan updates

OUTPUT: Project documents updates

Inputs: PMP (stakeholder communication REQs, communication timeframe and frequency, communication responsibilities); Project documents (issue log, lessons learned register, deliverable status, schedule progress and costs incurred); Work performance data (compare against performance measurement baseline); EEFs (org culture, established communication channels, trends, geographic distribution of facilities and resources); OPAs

Techniques: Expert judgement; Project management info system to distribute information to stakeholders; Data analysis (stakeholder engagement assessment matrix); Interpersonal and team skills; Meetings

Control Resources Process

OUTPUT: Work performance information

OUTPUT: Change Requests

OUTPUT: Project management plan updates

OUTPUT: Project documents updates

Inputs: PMP (resource management with guidelines on how to use, control and release resources); Project documents (issue log, lessons learned register, physical resource assignments, project schedule, resource breakdown structure, resource REQs, and risk register); Work performance data (check project status relative to resource count, type and usage); Agreements (for additional details abt external resource - onboarding, contracts, escalation); OPAs

Techniques: Data analysis (alternatives analysis, cost benefit analysis, performance reviews, and trend analysis); Problem solving (identify, define, investigate, analyze, solve, and check the solution); Interpersonal and team skills (negotiation and influence as needed); Performance management information system (check if resource management or scheduling software were used).

Monitor Stakeholder Engagement Process

OUTPUT: Work performance information

OUTPUT: Change requests

OUTPUT: Project management plan updates

OUTPUT: Project documents updates

Inputs: PMP (stakeholder management plan, project life cycle, process within each phase, human resources REQs, change management plan, and communication needs of stakeholders); Project docs (project schedule, stakeholder register, issue log, change log, project communication to determine project variances and should be controlled); Work performance data (percentage of work completed, technical performance measures, start and finish dates of activities, number of change requests, number of defects, actual costs, actual durations, etc., compared against performance measurement baselines); EEFs (org culture, policies, communication channels, trends, geographic distribution of facilities, etc.); OPAs (report templates, documentation policies, standards, record retention policies, security requirements - internal, external, confidential, restricted).

Techniques: Data analysis (alternatives analysis, root cause analysis, stakeholder analysis); Decisions making (multicriteria decision analysis and voting); Data representation (stakeholder engagement assessment matrix to represent data); Communication skills (feedback and presentations); Interpersonal and team skills (active listening, cultural awareness, leadership networking, political awareness); Meetings

Step 2: Manage Changes and Risks

Monitor and Control Project Work Process

OUTPUT: Work performance reports

OUTPUT: Change requests

OUTPUT: Project management plan updates

OUTPUT: Project documents updates

Inputs: PMP (subsidiary plans for scope, requirements, schedule, cost, quality, process improvement, human resource, communications, risk, procurement, and stakeholder management plans, project baselines--scope, schedule and cost); Project documents (issue log, risk register, lessons learned register); Work performance information (status of deliverables, implementation status of change requests, forecasted estimate--NOT work performance data--analyzed in context relative to other areas); Agreements; EEFs (government work, industry standards, authorization systems, risk tolerances, project management information system); OPAs (org comm REQs, financial control procedures, issue and defect management procedure, risk control procedures, process measurement database, lessons learned database).

Techniques: Expert judgement; Data analysis (alternatives analysis, cost-benefit analysis, earned value analysis, root cause analysis, trend analysis, variance analysis); Decision making (multicriteria decision analysis and voting); Meetings.

Perform Integrated Change Control Process

OUTPUT: Approved change requests

OUTPUT: Project management plan updates

OUTPUT: Project documents updates

Change Control Board (CCB)

Inputs: PMP (scope management, scope baseline, and change management); Project docs (basics of estimates, REQs traceability matrix, risk report); Work performance reports (review for resource availability, schedule and cost data, and EVM, earned value management, reports); Change requests (determine if corrective, preventative, or defect repairs); EEFs and OPAs.

Techniques: Expert judgement; Change control tools (templates, change log software, etc.); Data analysis (alternatives analysis and cost-benefit analysis); Decision making (multicriteria decision analysis and voting); Meetings.

OUTPUT: Change Log

Monitor Risks Process

OUTPUT: Work performance information

OUTPUT: Change requests

OUTPUT: Project management plan updates

OUTPUT: Project documents updates

OUTPUT: Organizational process assets updates

Inputs: PMP (risk management plan); Project docs (issue log, lessons learned register, risk register, risk report); Work performance data (review for risk impacts to deliverable status, schedule progress and costs incurred); Work performance reports (Examine for variance analysis, earned value data, and forecasting data).

Techniques: Data analysis (technical performance analysis and reserve analysis); Audits (examine and document the effectiveness of risks processes; ensure risk audits are performed as outlined in risk management plan); Meetings.

Step 3: Control Quality and Procurements

Control Quality Process

OUTPUT: Quality control measurements

OUTPUT: Verified deliverables

OUTPUT: Work performance

OUTPUT: Change requests

OUTPUT: Project management plan updates

OUTPUT: Project documents updates

Inputs: PMP (quality management to establish basis for controlling the quality of the project); Project docs (agreements, quality audit report, change logs, training plans and assessments, process documentation); Approved change requests (pay attention to changes related to defect repairs, revised work methods, and revised schedule); Deliverables; Work performance data (planned v. actual technical, schedule, cost performance); EEFs and OPAs.

Techniques: Data gathering (checklists, check sheets, statistical sampling, questionnaires and surveys); Data analysis (performance reviews and root cause analysis); Inspection (inspect work products to ensure quality - reviews, peer reviews, audits and walkthroughs); Testing/product evaluations (organized and constructed investigation to gather objective info about quality of the product and to find errors, defects, bugs and other nonconformance problems); Data representation (cause-and-effect diagrams, control charts, histograms, and scatter diagrams); Meetings.

Control Procurements Process

OUTPUT: Closed procurements

OUTPUT: Work performance information

OUTPUT: Procurement documentation updates

OUTPUT: Change requests

OUTPUT: Project management plan updates

OUTPUT: Project documents updates

OUTPUT: Organization process assets updates

Inputs: PMP (procurement management); Project docs (assumption log, lessons learned register, milestone list, quality reports, REQs documentation, REQs traceability matrix, risk register, stakeholder register); Agreements; Procurements documentation (contract awards, statement of work); Approved change requests (for impacts to terms and conditions of contracts--procurement statements, pricing, descriptions/results); Work performance data (to assess quality standards, costs incurred and seller invoices); EEFs and OPAs

Techniques:Expert judgment; Claims administration (document, process, monitor/manage contested changes and potential changes - called claims, disputes, or appeals; if no resolutions, follow alternative dispute resolution (ADR)); Data analysis (performance reviews, earned value analysis, trend analysis); Inspection (verify seller's work processes/deliverables); Audits.

Step 4: Validate Scope

Validate Scope Process

OUTPUT: Accepted deliverables

OUTPUT: Work performance information

OUTPUT: Change requests

OUTPUT: Project management plan updates

Inputs: PMP (Review scope management, requirements management, scope baseline); Project documents (lessons learned register, quality reports, current requirement documentation text, current requirements traceability matrix text); Verified deliverables (ensure all deliverables have been validated for completeness via the Control Quality process); Work performance data (review to assess compliance to requirements, review number and severity of nonconformities, and examine the validation cycles performed in a period of time).

Techniques: Inspection (Measure, examine, validate the work and deliverables to ensure they meet the REQs and produce acceptance criteria); Decision making (voting to reach a conclusion to accept or not accept the verified deliverables).