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Business Alignment & Strategy (IT Budgeting & Investment…
Business Alignment & Strategy
Vendor & Customer Management
Demand management
Business Relationship Manager
IT Budgeting & Investment
Financial Management
Busines case
Budgeting
IT Accounting
Charging
Investment rule (CAPEX)
Funding
Performance Measurement
Service measurement
Technology Metric
Process Metric
Service Metric
Mapping COBIT enterprise goal to IT Related Goals
Quality Management
PDCA
Seven step improvement process