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Travel Partner Assigned (Travel Agent (Calls User (Updates Status…
Travel Partner Assigned
C1: Inform user that travel partner has been assigned
Call Attempt status by TA
Call Made
Interested. Send Quote
Quote Received from TA
Satisfied with Quote. Want to Make booking
Gives Partial Payment
Booking Received
Wants changes with booking
2 more items...
Satisfied with Booking
2 more items...
Booking Not received
Send Reminder
Call Agent
Gives full Payment
Booking Received
Booking Not received
Wants Changes in Quote. Additions/Subtractions in itineary
Updated Quote Received
Interested. Proceed to booking
Another Updated Required
Don't want to Proceed with this Particular TA
TA not able to customise
Assign me another TA
Updated Quote Not Received
Send Reminder
Call Agent
Pricing too high
Quote Not Received
Call later
Busy
Evaluating other options
Not interested
Has a better deal
Filled the lead. Just an experiment
Already Booked
Dropped the Plan
Call Not Made
Send Reminder
Call Agent
Travel Agent
Calls User
Updates Status
Mathches with User Feedback
Doesn't match with User feedback
User didn't/Couldn't give feedback
Different feedback given by user
Does not update status
Reminder 1-3 & then stops
Does not call the User
Reminder 1-3 & then stops
User