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Aunt Bertha Phone Interview- Technical Support Engineer (Skill Match for…
Aunt Bertha Phone Interview-
Technical Support Engineer
mission: To connect all people in need and the programs that serve them (with dignity and ease).
Technical Requirements
Issue Management and Communication
Technical Troubleshooting
Process and configuration
Maintain internal knowledgebase
Product - software as a service
Many organizations choose a premium version of our software that offers advanced features and dedicated support.
Expert Guidance
White Label
white label search
configurable menu
retain your url
search results order
Integration
Single sign on Utilizing SSO
OAuth
legacy sso scenarios
OpenID
SAML 2.0
Social Needs Assessment
Refine program search results by specific needs that your client identifies
Customers / Clients
Education, corrections , government, healthcare , hospitals , health insurance
Principles
CEO- Erine Gray
Selected for 2019 Ted Talk
QA Engineer/ Interviewer - Matthew Powers
Skill Match for position
Development experience
Technical Literacy
Analytical Skills
Empathy
Multi-task master