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8B. Ten ways to Increase Morale and Motivation :checkered_flag:Mark Sanborn
8B. Ten ways to Increase Morale and Motivation :checkered_flag:Mark Sanborn
why people don't do what they're supposed to do
communication
don't know how
to do => training
don't know why => explain/motivation
can't do it
they won't
Motivation to the individual (3 questions)
1.1 What's your greatest hope or desire here at work?
1.2 What's your greatest fear?
1.3 What would you most
like to learn?
Define outcomes (why, the how, the how well and the by when)
Clarify expectations
3.1 Minimum expectations
3.2 Desired
3.3 Potential
Explain the reason why (never say "because I say so")
create a motivational environment
5.1 Trust who you
work for => Leader must be trustworthy
5.2 Enjoy who you work with
5.3 Where you're proud
of what you do
R&R (reward and recognition)
Remove barriers (What keeps you
from doing better work?)
Model the behavior you expect (be the thermostat, not the thermometer)
Mentor
Be motivated yourself => love your job and work with people you respect