IT Business Services BA CoE Building Blocks
External presentation(visibility). 'Perception is reality'.The goal is that management perceives business analysis as an important part of the value chain
Learning and professional development
Tool standards
Standardised tool for the preparation of business analysis artifacts such MS Visio Professional, Sparx Enterprise Architect, Jira etc
Repository of deliverable standards e.g a repository of non-functional requirements templates
Management of BA certifications e.g BCS International Diploma in Business Analysis
Skills/Competency assessments, using Business Analysis Maturity Model (BAMM)
Creation and maintenance of shared knowledge
repositories
BA knowledge exchange and topical discussion forums, such as the BA Master Class
Periodic publication of newsletters with success stories on our Intranet
"Roadshows" to show-case the team's capabilities to other Deloitte Operational Units/ Service Lines. Presentation about the team at a CBS Town Hall could be a way of achieving this
Team's own intranet page (this would be an ideal location for BA Service Catalouge)
BA industry-best practises (not an exhaustive list)
Industry standards for use cases (UML)
Industry standards for user stories and epics (Agile)
Data models
Industry standards for process models e.g BPMN
Other types of visual and contextual documentation
BA Service Catalogue (this is not an exhaustive list)
User Experience (to support CBS Customer Focus; People First mission)
I believe Stephen touched on this in an email he sent last Friday
Sort out Sam Erskine's perspective on this
Tactical Project Assistance
business analysis planning at the initiation phase of new projects to ensure that the right resources and approaches are in place
Project coaches/Lead Business Analysts/Senior Business Analysts who ensure that business analysis methods and tools are being applied effectively and that deliverables follow organizational standards normally lead this effort.
User Acceptance Testing / User Acceptance Criteria (Agile)
Support for service / software procurement through Request for Information (RFI)/Request for Proposal (RFPs) process.
Writing and detailing of Epics / User Stories
Backlog grooming and analysis
Business Process Modelling (using BPMN)
Business Requirements Engineering (elicitation, analysis, documentation, management of requirements)
Business Domain Modeling
Preparation of business cases
Fit Gap Analysis
Periodic submission of articles to BA organisations such as The International Institute for Business Analysis (IIBA UK)
Availability of a clear career path, essential to keep the motivation for developing and improving. Continous maintenance of the BA Career Path Framework, started by Ai Lingh/ Ma Zen
To develop a team and assign the team members to the right projects a skill matrix is very helpful.Skills matrix is the basis for
Development plan: areas with low rating should be improved (see Section Development & Career)
Project assignment: BAs should be assigned to project where the skills of the BAs match the requirements of the project.
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BA methodology (techniques for stakeholder management, business process design, requirements elicitation, documentation and modeling...)
Business domain knowledge (knowledge about products, processes, systems...)
Soft skills (presentation, moderation, facilitation, conflict management...)
Recent contribution of the team to the Deloitte's 'BA 101 Training Lessons'
A framework such as Business Analysis Body of Knowledge (BABOK) that describes the high level process steps, tasks, methodology and good practices
BA resource management.According to which criteria are business analysts assigned to different projects? The skill matrix mentioned before is helpful. How is mid-term resource planning done?
Ensure.integration.of.other.tools.that.support.the.organization—e.g ServiceNow, used by the.PMO to manage Demands
Business Analysis Management plan (template). This plan should include: stakeholder analysis,task list, timeline and milestones, a list of issues and assumptions...