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3 Pillars of CD (:pencil2: Common elements (:smiley: Acknowledgment…

- - - - Example:
        Here are the opening hours, would you like to anything else?
  - - - Example:
        If you want a free express delivery for your future orders, I can sign you up for our membership. Are you interested?
  - - - Example:
        Unfortunately, I don't deliver to your ZIP code, would you like to pick up your order at one of our centers to your home？
  - - - Example：
        
        What do you want to do next?
        
        I want to keep shopping. - I want to check out.
- - - - not too give too much info
    - - provide complete, correct and up-to-date info
    - - provide info related to user's question
    - - provide clear, accurate answer