Please enable JavaScript.
Coggle requires JavaScript to display documents.
Operations (Social Media (CRM (Benefits: Improved...
Coordination &…
Operations
Social Media
Advertisement
Brand Development
Listening Customers
Real time informations gathering
Communication
Recruitment & Selection
-
CRM
Benefits: Improved...
Coordination & Integration
Customer relation
Control and Mngt
Motivation
Competitive advantage
Cost effective
Critisicisims
Software purchase
Associated cost
Cost staff training
Opportunity Cost
Adjustment business process
Staff Cost
Tools & techniques
-
Forecast
Expert Opinion/Survey
Expert Opinion poll
Delphi technique
Customer Survey
times series
Regression analysis
Inventory
- Continuous inventory sist
Economic order quality
- Periodic inventory
- A BC system
- Process technology
a. CIM computer integrated
b. FMSFlexibel Manufacturin
c. CNC computer numerical
d. AGV Automated guided veh
e. Robots
f. Expert system
g. MRP Material requirement
Quality
Writes
- W Edward Demings
a. Continuous improvement
- Joseph M Juran
a. Pareto principle
- Phillip P Crosby
a. zero defect
Quality practice:
Quality Control QC
Total quality mngnt
Kaizen
5-S Sigma
Six Sigma
Statistical process control
**Lean Management
- Manufacturing**
TPM
JIT
Kaizen
5-S practice
Six Sigma
Cellular manufacturing
Supply Chain
-
Causins
Corporate & Supply Strate
Organisation Structure
Relationship
Cost/Benefit
Competences
Performance Measures
Process Design
Advantages
Mngt understanding
Role understanding
standarization
highlight inefficiencies
Suport Corp iniciative
-
-
-