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Training Design (Types of Room Layout (U-shape (Adv: Good audio &…
Training Design
Types of Room Layout
U-shape
Adv: Good audio & visual communication
Disadv: May strain trainees' neck
Horseshoe
Adv: Presenter can approach and engage easily
Disadv: Inefficient use of floor space
Boardroom
Adv: Encourages interaction as they face inwards
Disadv: Restricts position of presentation area
Clusters
Adv: Easy movement
Disadv: Backs may face trainer
Classroom
Adv: Trainer can see everyone's facial expressions
Disadv: Limitation is space & mobility
Herringbone
Adv: Trainer can walk down the spine
Disadv: Insufficient space for group activity
Seminar/Theatre
Adv: Full attention on trainer
Disadv: May get restless as no table
Cabaret
Adv: Good for group discussions
Disadv: May encourage lack of attention
Factors to consider during a Make-versus-Buy decision
Expertise
Timeliness
Number of trainees
Subject Matter
Cost
Size of HRD
"X" Factor
Objectives
Increase productivity of employees
Reduce cost in hiring new employees
Reduction in supervision on employees doing their own tasks
Ensure employee satisfaction
Improve quality of service and products in a company
Build and strengthen skills to complete job effectively
Types of Training Methods
Off-the-job
Experiential
Role Play
Adv: More enjoyable
Disadv: May be uncomfortable for some
Case Study
Adv: Build decision making skills
Disadv: Time intensive
Vestibule Training
Adv: realty-based
Disadv: Expensive
Management Games
Adv: Enjoyable
Disadv: Costly
Equipment Simulators
Adv: Effective since simulated experience
Disadv: Very costly
In-Basket
Adv: Flexible
Disadv: Time consuming
Non-Experiential
Lecture
Adv: Provides huge amount of information quickly
Disadv: Boring
Audio-visual approach
Adv: Flexible
Disadv: May have overuse of feature
Computer-based training
Adv: Cost-effective
Disadv: Not effective at teaching 'soft skills'
On-the-job
4 Steps
Step 1: Preparation
Step 2: Demonstration
Step 3: Skills Practice
Step 4: Follow-up
Experiential
Coaching
Adv: feedback given
Disadv: no freedom to express ideas
Job Rotation
Adv: Reduce boredom
Disadv: Disrupts workflow
Job Instructional Technique (JIT)
Adv: Immediate feedback
Disadv: Time consuming
Non-Experiential
Mentoring
Adv: Sense of achievement
Disadv: Rapport between both
Difference between Experiential & Non-Experiential
Non-Experiential
Learn by reading, listening or watching
Taking quiz repeatedly will not enhance practical skills
Experiential
Learn by doing
Enhances practical skills
Ice Breakers
Definition
To welcome and warm up conversation
Reasons for implementation
break down barriers that exist
to allow for communication
to generate an initial level of warmth
Ways to facilitate
Use humor appropriately
Ensure mutual respect and openness
clarify objectives for ice breaker
Handle differences eg, different background, cultures
Types of Training Aids
Visual Aids
Powerpoint Slides
Adv: Simple
Disadv: Not easily updated
Easel Pads
Adv: Easy to carry around
Disadv: May require significant preparation
Overhead Projector
Adv: Instant placement & removal of information
Disadv: May not be available at training site
Chalkboard/Whiteboard
Adv: Markers/Chalk/Eraser easy to obtain
Disadv: Messy on hands & clothes
Flip Chart
Adv: Easy to make notes on
Disadv: Visibility problems
Audio Aids
Tape Recorders
Adv: Inexpensive to purchase
Disadv: May require substantial preparation time
Audio-Visual Aids
Videos/Films
Adv: More information can be covered in short period of time
Disadv: May be too fast for some learners to understand
Lesson Plan
Definition
A trainer's guide for the actual delivery of training content
Components
Name of trainer/organisation
Company details
Target audience
Number of participants
Department
Aims/objectives
Venue
Timing
Schedule
Delivery method
Room layout
Training aids
Trainer & Trainee materials
Types of Training Materials
Trainer's Materials
Trainee's Materials
Factors to consider when scheduling training program
Scheduling during work hours
Day of the week
Time of day
Peak work hours
Staff meeting times
Travel requirements
Scheduling after work hours
Fatigue
Hardship
Reluctancy
Definition
An organised procedure whereby people learn knowledge and skills to cover any skills gap