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Design With Intent: FESTIVEND (Interaction Lens (Peer Feedback (p.36) (E.g…
Design With Intent: FESTIVEND
Interaction Lens
Peer Feedback (p.36)
E.g. Reviews, comments, likes regarding user reliability or products etc.
Progress Bar (p.37)
E.g. to show stages of purchase/ sale/donation etc.
Partial Completion (p.35)
E.g. Pre-filled details reduces 'shopping cart abandonment' due to quickening the process.
Real-Time Feedback (p.38)
E.g. Notifications - 'You're the 59th person to prevent a tent from going to waste today!
Summary Feedback (p.40)
E.g. Summaries of waste reduced etc. - helps users see the bigger picture and how individuals can have an impact.
Errorproofing Lens
Interlock (p.27)
E.g. Collection code and money aren't released until items have been checked by volunteers to ensure they meet standards in advertisement.
Opt-Outs (p.29)
E.g. Make a FESTIVEND Account with Email Address - 'Tick this box if you don't want to receive updates via email' - could be follow up information about the impact of FESTIVEND?
Lucid Lens
Unpredictable Reinforcement (p.54)
E.g. Digital Scratch Card - not every scratch wins - prizes could include money off merch, discounted tickets, food voucher for next festival etc.
Rewards (p.50)
E.g. Reward on Completion of Purchase etc.
Perceptual Lens
Seductive Atmospherics (p.69)
E.g. Music Playing Within Physical Infrastructure - mirrors music festival?
Watermarking (p.72)
E.g. Names on Purchased/Sold Products - Discourage littering through product stewardship
Implied Sequences (p.60)
E.g. Physical Infrastructure - One-Way System?
Cognitive Lens
Commitment and Consistency (p.75)
E.g. 'See you next time' notification on app when festival is over to attract repeat users. Accounts will remain valid.
Machiavellian Lens
First One Free (p.94)
E.g. One Free Scratch Card for Downloading the App