Training Needs Analysis
Definition
Employee Benefits
Purpose
Objective
Three level of TNA
Method and Tools for collecting TNA
Identify the training and development needs of employees in an organisation. Strategic objectives of the organization as well as the individual’s career goals to determine training needs.
Align an organisation’s goals and its effectiveness
Identify discrepancies or gaps between employees’ skills
Identify the conditions under which the HRD activity will occur
Provide employees with career growth opportunities
Identify the gap between current and required levels of knowledge, skills and aptitude
Identify what the general content of training
Form the foundation of training a plan
Ensure that appropriate training and relevant training is delivered
Maximise the use of scarce resources
Enhance performance
Less supervision
Retain high performers
Fewer accident
Improve morale of employee
Increase productivity
Task analysis
Person analysis
Personal interview
Customer Feedback
Personal objective
Survey questionnaire
Fixed choice questions and opened ended questions
An interviewer will conduct a face-to-face interview with a set of questions.
Formulating each question in the feedback form so that it is directed toward a performance.
An observation of the employee at work
Definition
Definition
Systematic collection of data about a specific job or group of jobs to determine the purpose of the job and its component part, and what employees should be taught to achieve optimal performance.
Focus competency of an employee is performing a key task, but this process may identify a wide range of both common and unique HRD needs Someone who can observe the employee's performance on a regular basis
Task analysis process
Step 1: Overall job description
Step 2 :Task Identification
Step 3: Identify what it take to do the job
Step 4: Identifiy the area the most benefit from Training
Step 5: Prioritize training needs
Organisation Analysis
Definition
Helps organisation understand their of performance, reviewing the development, work environment, personnel and operation of a business
Component
Organisation Goals
Organisational resources
Organisation Climate
Environmental constraints
Component
Summary analysis - Involves determining the overall success of individuals employees performances
Diagnostic Analysis - Discover the reasons for an employee's performance