Training Needs Analysis

Definition

Employee Benefits

Purpose

Objective

Three level of TNA

Method and Tools for collecting TNA

Identify the training and development needs of employees in an organisation. Strategic objectives of the organization as well as the individual’s career goals to determine training needs.

Align an organisation’s goals and its effectiveness

Identify discrepancies or gaps between employees’ skills

Identify the conditions under which the HRD activity will occur

Provide employees with career growth opportunities

Identify the gap between current and required levels of knowledge, skills and aptitude

Identify what the general content of training

Form the foundation of training a plan

Ensure that appropriate training and relevant training is delivered

Maximise the use of scarce resources

Enhance performance

Less supervision

Retain high performers

Fewer accident

Improve morale of employee

Increase productivity

Task analysis

Person analysis

Personal interview

Customer Feedback

Personal objective

Survey questionnaire

Fixed choice questions and opened ended questions

An interviewer will conduct a face-to-face interview with a set of questions.

Formulating each question in the feedback form so that it is directed toward a performance.

An observation of the employee at work

Definition

Definition

Systematic collection of data about a specific job or group of jobs to determine the purpose of the job and its component part, and what employees should be taught to achieve optimal performance.

Focus competency of an employee is performing a key task, but this process may identify a wide range of both common and unique HRD needs Someone who can observe the employee's performance on a regular basis

Task analysis process

Step 1: Overall job description

Step 2 :Task Identification

Step 3: Identify what it take to do the job

Step 4: Identifiy the area the most benefit from Training

Step 5: Prioritize training needs

Organisation Analysis

Definition

Helps organisation understand their of performance, reviewing the development, work environment, personnel and operation of a business

Component

Organisation Goals

Organisational resources

Organisation Climate

Environmental constraints

Component

Summary analysis - Involves determining the overall success of individuals employees performances

Diagnostic Analysis - Discover the reasons for an employee's performance