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SoftWare (Operating Systems (Controls the backing store and peripherals…

- - - - The letter can be personalised
      - It’s a very fast way to produce
      - One standard letter can be written and sent to all customers without having to manually add each name and address
    - - The database that provides the information for the mail merge letter must be kept up to date if it is going to be useful
      - Letters can lack the personal touch
- - - - similar to human language
    - - 1s and 0s
- - - - pixels
    - - edit and adjust photographs
    - - 3D professional software
- - - - WYSIWYG editor
      - Plain text editor