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Deming's quality philoshophy (14 Points (institute leadership…
Deming's quality philoshophy
14 Points
institute leadership
Supervision of management is in need of
overhaul
8.Drive out fear
Work effectively
Institute training
on the job.
breake down barriers between departaments
work as a team
Improve constantly
Improve Quality and decrese cost
Eliminate slogans
asking for zero defects and new levels of productivity.
End the practiceof awarding business on the basis of price tag
Loyalty and trust
Eliminate work standars
Eliminate management by objectives, numbers, numerical goals
3.Cease dependence on inspection to achieve quality
Quality into the product
Remove barriers
The responsibility of supervisors must be changed from sheer numbers to quality.
Adopt the new philosofy
to awake challenges, learn resposibilities and change leadership
13.institute a vigorous program of education
Self-improvement
Create constancy of purpose
Improvement competences
Put everybody in the company to work to accomplish the transformation.
Everybody´s job
Seven deadly diseases of management
Mobility of management
Running a company
Evaluation and review of performance
Short-term profit
Excessive medical costs
Lack of constancy
Work for contingency fees
A lesser category of obstacles
Excuses
Management skills
Seeking examples
Quality control
Technology to solve problems
Workforce=18% and Management=85%
Neglecting long range planning
Quality inspection
