Training Evaluation
Define Training Evaluation
The systematic collection of descriptive and judgemental information necessary to make effective training decisions related to the selection, adoption, value, and modification of various instructional activities.
Importance (Purpose) of Training Evaluation
Determine whether a program is accomplishing its objectives
Identify the strengths and weaknesses of training programs, which can lead to changes, as needed
Determine the cost-benefit ratio of a training program
Decide who should participate in future training programs
Identify which participants benefited the most or least from the program
Gather data to assist in marketing future programs
Establish a database to assist management in making decisions
Who is involved in Training Evaluation
Senior Management
Training Manager
Line Manager
Trainers
Trainees
Kirkpatrick Model
Reaction
Learning
Behaviour
Results
Trainees’ perceptions about a program and its effectiveness, their feelings about the structure and content of the training and the methods employed.
Principles, facts and techniques learned by the trainees.
The changes in job behaviour and performance resulting from the training or how learning at the previous level has been applied by them.
The tangible results of training in terms of organisational improvements and change.
Methods of Training Evaluation
Satisfaction and Participant Reaction
Knowledge Acquisition
Behavioural Application
Measuring the Business Improvement
Return on Investment
Data Collection of Training Evaluation
Data Collection Methods
Interviews
Questionnaires
Direct Observation
Tests and Simulations
Archival Performance Data
Choosing Data Collection Methods
Reliability
Validity
Practicality
Types of Data
Individual Performance
Systemwide Performance
Economic
Ethical Considerations in conducting Training Evaluation
Confidentiality
Informed Consent
Withholding Training
Use of Deception
Pressure to Produce Positive Results
Components of a Training Evaluation Form