Preoperative Evaluation
<Patient taps the Mic icon on the My Brigham App>
(M1.) Okay, here you go
<Earcon>
(M2.) Hey John, Welcome to Brigham Health.
How may I assist you?
(U1.) Hi, I'm here for a
knee surgery appointment
(M3.) I would be glad to assist you. Are you here for the preop evaluation scheduled at Weiner Center today?
(U2.) Yes
(M4.) How can I help you?
(U2.) No
(M4.) Apologies, How may I assist you?
(U3.) How do I get to Weiner Center?
(M5.) The Weiner Center is located near the 45 Francis street entrance across from ambulatory center. Here is the direction
(U4.) Got it, thanks.
(M6.) Great! Anything else that I can assist you with?
(U5.) Nope, I'm good.
(M7.) Wish you a comfortable and healing stay at Brigham.
(MA1.) Opens up the MAP card and display navigation
(UA1.) Bookmark for later use.
UA2. Share card via iMessage or SMS app on the phone
(U3.) How much time I may have to spend
for this appointment?
(M5.) Surgical evaluations normally takes 1-3 hours based on the specific examinations required and the wait time
(U4.) Got it, thanks.
(M6.) Great! Anything else that I can assist you with?
(U5.) Nope, I'm good.
(M7.) Wish you a comfortable and healing stay at Brigham.