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QC (JOB (Report bug (Bug title (Actual, Where does issue happen, When does…
QC
JOB
Create test case
Clarify ACs
Raise impacts
Update test case
Execute test case
Run full test case
Regression test at 2nd week of the srpint
Smoke test
UAT environment
Production environment
Ad-hoc test
Report bug
Bug title
Actual
Where does issue happen
When does issue happen
Steps to reproduce
Test data
Attachment
Expected
Test Report
Counting bugs
Collect MA
Verify bugs
Fixed bugs from DEV
Ad-hoc test in the related functions
Responsibility
Regression test
Deploy on Production
Deploy on UAT
Clarify leakage / issue from client
Generate test data for client
Make sure no blocker /major issue when delivers to client
Create demo scenario and test data for Demo session
Estimation
Support
Provide proposal / solution
Create wireframe
Update US / AC
Support DEV (if possible)
BA
JOB
Requirement
Create US
Update US
Propose UI / mainflow
Clarify feedback / issue
Replay emails from POs
Demo session
Manage Sprint backlog
Grooming / Sprint Planning
Responsibility
Main contact point
RAG call
Collect estimation
Support
Manage sprint scope
Communicate with POs
Provide proposal / solution / suggestion
IIP
Development
[BA] Grooming
[BA] Planning
[BA] Manage Sprint Backlog
Create US
Update US
Send out Sprint Scope
[DEV] US / Task
Create Sub-Task
Log work
[DEV] Estimation
US Point
Est. Effort (hr)
[QC] US / Task
Create sub-task
Log work
Close US / Task after testing is completed
Maintainance
[DEV] Maintainance - OT
Feeback / Issue
Technical Issue / Bugs
[DEV] Create ticket in backlog
[DEV] Clarification
Root cause
Solution
Response to client
[DEV] Manage Sprint Scope
Added new ticket into active sprint
Remove existed ticket to balance the capacity from active sprint
Technical Support
Reply via call / email