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1.BUSINESS ORGANIZATION & STAKEHOLDERS (Mendelow Matrix (Kept…
1.BUSINESS ORGANIZATION
& STAKEHOLDERS
Business Organization
Non-Profit Organization
Public vs Private
Public organization
Types of Stakeholder
Connected
Supplier ,Customer
External
Government, public
Internal
Manager, employee
Stakeholders conflict
jobs/wages versus bonus (cost efficiency)
effect on the environment versus profit/dividend
product quality / service levels versus profit
Mendelow Matrix
Kept satisfied
kept informed
Key player
minimal effort