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CHAT(BOT): "How can I help you? What is your interest?"…
CHAT(BOT):
"How can I help you? What is your interest?"
Searching product
"I´m looking for specific product"
What you know?
I know some parameters (e.g. grammage, format, color ...)
A: Use our Product selector where you can find any product based on parameters you already know. Don´t forget to choose basic product group from tabs on a top.
Go to Product selector here
Learn more about Product selector
I know product name (Brand)
A: Type product name in search box in a top of the website. All relevant products will be displayed and you can select specific product by clcik on required criteria.
I know product usage
A: Type product usage in search box in a top of the website. All relevant products will be displayed and you can select specific product by click on required criteria.
I know product code
A: Type product code in search box in a top of the website. All relevant products will be displayed and you can select specific product by clcik on required criteria.
I know competitors product
A: If you know product parameters, you can use Product selector. Don´t forget to choose basic product group from tabs on a top.
Go to Product selector here
Learn more about Product selector
More
"I need something else"
Online shopping
"I need a support with online shopping or new registration"
New registration
"I want online account. What should I do?"
Account administration
"Everything about my account settings."
Advantages
"How I will profit on online ordering?"
Invoices
Where can I find invoices and purchasing history?"
Consultancy
"I need a product advice or technical support
(e.g. is this foil for external usage?)"
Technical sheets and certificates
"Could you provide me with some product documents?"
Viscom
"I want to speak with Viscom consultant"
Office
"I want to speak with Office consultant"
Print
"I want to speak with Print consultant"
Services and Samples
"What can Antalis do for me?"
Samples
"I need a saples"
Cutting
"I want to addapt material size!
Easy track
"I want to use your logistic"
ICC profiles
"I want to download ICC profiles from your database"
Personal pick up
"I want to pick up my order in your warehouse"
Showroom
"I want to visit your showroom"
Order
"I need info about ordering (delivery, price, invoicing ...)"
"Are you Antalis customer?"
YES
"I alredy made an order"
"I want to change delivery time or destination"
"I want to know where is my order"
"I want to know order final cost"
"I want to download an invoice"
"I´m planning to place my order"
I want to order online, but don´t have an account
Displayed price is different than in my price list
What is minimum order quantity
I want to know your shipping conditions
Can I addapt / cut purchased materials?
NO
I want to register online
I want Antalis to contact me
xxx