Please enable JavaScript.
Coggle requires JavaScript to display documents.
Interpersonal and Organizational Communication (In the internet and social…
Interpersonal and Organizational Communication
In the internet and social
Social Media
Balancing the pluses and minuses
Working from anywhere
Choosing the right media
The 24/7 environment
Becoming a better communication
Speaking skills
Writing skills
Persuasion skills
Reading skills
Issue
The role in customer service
Getting employee input
The organization's knowledge resources
Ethically
In a digitally connected world
Legal security
Personal interaction
The nature and function
Define
Interpersonal:Between more people
Organization:All the patterns, networks, and systems within an organization
Function
Motivation
Emotional
Control
Expression
Methods and challenges of interpersonal communication
Barriers
Emotions
Sociocultural
Cognitive
Information overload
Filtering
National culture
Overcoming
Listen activity
Constrain emotions
Simplify language
Understood
Received
Watch nonverbal cues
Use feedback
Method
12 Questions
Time-space constraint
Confidentiality
Decoding ease
Cost
Encoding ease
Interpersonal warmth
Breadth potential
Formality
Complexity
Scanability
Feedback
Time of consumption
Nonverbal communication:Body language
Verbal intonation:Emphasis words or phrases
Effective organizational communication
Direction of flow
Upward
Lateral
Diagonal
Downward
Network
Types
Wheel
All channel
Chain
The grapevine
Formal versus informal
Workplace design and communication