Please enable JavaScript.

Coggle requires JavaScript to display documents.

SCARF model, 2008, David Rock (5 domains of social experience (Certainty -…

- - - - people freeze around others with high status
    - - status is the most significant determinant of longevity & health
      - higher status monkeys live longer & are healthier
    - - can occur
        
        giving advice or instructions
        
        suggesting someone is slightly ineffective at a task
      - reducing threats when giving feedback!!!
    - - feel a status increase when they feel they are learning & improving & when attention is paid to this improvement
        
        ‘better than’ oneself in the past
      - when given positive feedback, esp public acknowledgment
      - !!! giving positive feedback may reduce the need for constant promotions, not increase it!!!
      - Now not a zero-sum game. Status can be increased without cost to others or an effect on relatedness
  - - - otherwise it would take much more energy
    - - until it is resolved it is dif to focus on other things
    - - is rewarding because of the ability to predict the flow of info
      - Going back to a well- known place feels good
    - - build business plans, strategies, or map out an organization’s structure
        
        though it is unlikely things go as planned
      - Breaking a complex project down into small steps
    - - make implicit concepts more explicit
        
        agreeing verbally how long a meeting will run
        
        stating clear objectives at the start of discussion
      - when little certainty time
        
        provide a specific date when people will know more info about a change
  - - - whereas the same stress interpreted as escapable is significantly less destructive
    - - self-directed learning portals
      - set up their own desks
      - organize their workflow
      - even manage their working hours
  - - - Alcohol helps or oxytocin through a nasal spray
      - shaking hands, swapping names & discussing sth in common
    - - closely linked to trust
    - - in-group preference & out-group bias
    - - esp. imp in multicultural
      - social time together!
        
        sharing personal stories
    - - setting up clearly defined buddy systems, mentoring or coaching programs
      - or small action learning groups
        
        Small groups are safer than large
      - even having one trusting relationship has a significant impact (a true friend at work)
  - - - a sense of decreasing the unfairness in the world
    - - may feel rewarded when unfair others are punished
    - - clear ground rules, expectations or objectives
        
        can ensure fair exchanges
        
        allowing teams to identify their own rules
        
        create rules in a classroom of what is accepted behavior
        
        ensure fairness in grass-roots decisions (sharing of workloads, who do which tasks)
      - not sum but a sense of fairness is importnant
        
        a slight reduction of senior executive salaries during a difficult time
- - - - good - engage, bad - avoid
        
        if food was disgusting - avoid
        
        it is about survival
        
        our brains use the same strategy for social world
      - Amygdala - миндалевидное тело
        
        often do it automatically without consciousness
        
        non-sense words similar to threatening words - still a threat
      - synonymous with the idea of engagement
        
        being willing to do difficult things
        
        take risks
        
        think deeply about issues
        
        develop new solutions
        
        closely linked to positive emotions
    - - maze with mouse & cheese vs. mouse & owl experiment
        
        first solved more creative tasks
        
        => even subtle effects of approach-avoid response can have a big impact on cognitive performance
        
        the one who is threatened by the boss
        
        more mistakes
        
        harder to solve creative problems
        
        самоисполняющееся пророчество?
        
        when one senses a threat, resources for overall executive functions decrease
        
        literally, less oxygen & glucose goes to the brain
        
        People become more likely to react defensively to stimuli
        
        shrink from opportunities
        
        avoiding taking risks
        
        It is easier to activate an avoid response than to help others think rationally & creatively (the approach response)
        
        it helps to explain our life
        
        why media focuses on bad news
        
        why people are self-critical
- - - - more eff at reducing the threat response than trying to suppress an emotion
    - - increasing one’s sense of autonomy during uncertainty
  - - - interest is an approach state
    - - pointing out improvement for increasing status
  - - - carrot mostly inv money or a promotion
      - SCARF model points to more creative ways
        
        may not just be cheaper, but stronger & more sustainable