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Critical Perspectives on Management and Organisations (how do employees…
Critical Perspectives on Management and Organisations
An ideal worker and the professional identity
Who is an ideal worker?
one who is totally committed to and always available to fulfil his or her work duties
employees who embrace this expectation is richly rewarded, especially those performing professional or managerial jobs
Who is a professional identity?
role identities comprise of goals, values, beliefs, norms, interaction styles, and time horizons associated with a given role.
two main forms:
expected
experienced
How do organisations control employees' professional identity?
structure of the work
the successful performance of the professional role been contingent upon always prioritising work demands over all other life demands and therefore always being available to the employer
performance evaluations
reinforcing the above structure of work by rewarding (e.g. promotions, salary increments, non-monetary rewards - stars) those who fulfil such 'expected' professional identity requirements
taken together, the structure of work and the performance evaluation system creates a self-fulfilling prophecy of professionals continously adopting the 'expected' professional identity
how do employees cope with conflicting professional identities?
congruence vs. conflict
how do professionals cope with conflict
tools for straying
integrated identity management strategies for multiple audiences
combining passing and revealing
spillover of perceptions across audiences
consequences of using integrated identity management strategies for professionals
gender differences
on average women less likely to engage to identify management strategies that allows passing to high-status audiences and more likely to reveal
men are equally likely to use passing as well as revealing identity management strategies
external perceptions and performance evaluation