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Root Cause Analysis (The 5 Whys (Where, Why, What, Who, When), Steps to…
Root Cause Analysis
Steps to Investigate the Problem
Evaluation
Investigation
Identification
Analysis
Root Cause of Employees Fall
Carrying something that obstructed their view
Why was there a puddle in the middle of stairs in the first place
Employee not paying attention
The 5 Whys
Where
Why
What
Who
When
Four Main Branches
Man
Material
Machines
Methods