FINAL RESEARCH THEMES

Available on Demand

Relying on busy colleagues
'You don't want to ask too many questions because... people are busy and they've got things to do, jobs to get on with'

Gap before training left employees anxious and uncertain
'it was just really, really challenging'

Time available/twiddling thumbs

Short Bursts of Learning

Eager and interested in learning

Training from 1st day of employment, available on demand could alleviate these
‘the beauty of this is that it is accessible anywhere’

Information overload in face-to-face training and training support materials 'a full day of presentations is an information overload'

Appeal of knowing it will be short in advance ‘you can commit to five minutes, you can’t to half an hour’

Short duration of microlearning a positive
'the information was always very succinct, it was very clear, you know', 'you could whizz through it'

Too much content would still be overwhelming

Media Rich and Interactive

Motivating 'There was a variety of ways to remember, you know, and then be delighted you got it right'

Fun and engaging
'I like that there was a real variety in terms of the format… it was very engaging, there was good variety, it was visually very attractive'

Reinforces learning 'the little bits of interactive learning pieces reinforce your learning and help you to retain information better'

Self-contained and self-directed

Allows for self-directed learning
'gives you some autonomy in your learning'

4/5 didn't pick and choose ⭐

Focused nature/one learning objective per lesson

Would go back to it
'I would go back in and look at a couple of things that I needed just to look at it in greater depth, you’re free to do that'