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Week 3 & 4 (Why History Matters (helps develop a broader way of…

- - - - improve efficiency
      - develop standard method for performing each job
      - select and train workers
      - support workers
      - provide incentives e.g. wages
    - - management on impersonal rattional bases
      - rational authority and formal srtucture
      - employee selection and advancement based on merit, rather than 'who you know'
      - rules and written records
      - authority based on position/legal power
      - working for an organisation rather than a person
    - - total organisation
      - unity of command
      - division of work
      - scalar chain
      - unity of direction
  - - - satisfying employee basic needs as key to increase productivity
      - suggests effective control comes from within the individual, not adherence to strict authoritarian control
    - - jobs should be designed to meet higher level needs by allowing workers to use their full potential
      - further developed idea of considerate leadership and worker participation
      - people are social and self-actualising
      - combines prescriptions for job design and theories of motivation
      - Maslow's hierarchy of needs
    - - management perspective that applies social science in an organisational setting
      - developed into organisation development