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Block 3 - Building Long-term Success (Quality and improvement (Quality…
Block 3 - Building Long-term Success
Time & Innovation
Startup accelrators
start-up & early stage business
Business incubators
technology-based firms - establishment to early stage
Cycles of Innovation
Business Cycle
Market economy
Product life cycle
Long wave of economics
Virtuous Cycles
good outcome
Vicious Cycles
negative outcome
Short term, Medium term & Long term Planning
Short term - Extending existing products
Medium term - relaunch or recreation of product
Long term - New vision or ways (fresh product)
Employment relations
Employment inclusion
Employment participation
Employee Empowerment
Negotiating
Operational risk
Risk terms
1.Hazard
2.Likelihood
3.Impact
4.Risk
Potential sources of risks
customer
Environmental
Product or design
Operation processes
Risk-assessment matrix
Leadership and management
Leadership
Motivational theories
Herzberg's two factor theory of motivation
Maslow's hierarchy of needs
Management
Problem solving
Budgeting
Staffing
Measuring performance
Structuring workforce
Marketing
Relationship marketing
Internal marketing
Quality and improvement
Quality Assurance
Strategic improvement
Quality Control
Perception based quality models
Quality gaps model