WEEK 8: Emotional Intelligence (Self-management skills (Motivation…
WEEK 8: Emotional Intelligence
What is emotional intelligence?
Researches have been examining factors that make effective leaders for decades
Trait theories suggested that effective leaders have unique traits - intelligence, determination, vision
However, the behavioural and contingency theories found simple possession of such traits to be insufficient for achieving success at organisational-level
Emotional intelligence refers to competencies related to one's ability to recognise, understand and manage their own emotions as well as those of others they interact with
Why the need for emotional intelligence?
IQ alone does not predict effective leadership and therefore organisational success
Perennial difficulties associated with 'identifying' those with 'potential' to become leaders within organisations
At the upper echelons of organisations, technical competencies are of lower importance
Empirical evidence that supports a positive relationship between emotional intelligence and leader/organisational performance
Emotional intelligence can be learned - managers can be trained on emotional intelligence through structured long-term training programs
Emotional intelligence relationship-management skills-
Empathy refers to thoughtfully considering other's feelings along with additional factors when making decisions
Empathy helps with increasing reliance on teams
We need it for the rapid rate of globalisation
War on talent (i.e mentoring and coaching)
Culmination of other dimensions of emotional intelligence-allows competency in other dimensions to be employed
A core task of being a leader is 'managing relationships' with others- above , parallel and below
Being friendly- but with a specific purpose- inlfluencing people to move in the same direction as you
Those with strong social skills:
wide network within and outside organisation and find it easy to establish common ground with a diverse range of people.
Learning Emotionnal Intelligence
EI a product of the brain’s lambic system governing feelings, impulses and drives
Lambic system learns best through motivation, extended practice and feedback
Training lambic. System takes longer then training the neocortex governing analytical and technical ability
EI increases with age, however, age does not guarantee heightened EI
Requires sincere desire and commitment
Rather than empathy, easier to learn regression analysis
Self aware individuals have a deep understanding of one's emotions, strengths weaknesses, needs and drives.
Self aware individuals are neither overly critical or unrealistically optimistic, as they value honesty with oneself as well as others.
Self aware individuals also understand how their feelings affect them, others and their job performance.
Self aware individuals have a solid understanding f their values and goals.
Those with self-regulation are not bound or controlled by their feelings.
They are able to control feelings and use them to their advantage
Effective leaders have a desire to achieve beyond expectations their own as well as everyone else's
They want to achieve for the sake achievement and not necessarily to external rewards