Please enable JavaScript.
Coggle requires JavaScript to display documents.
Building long term success (Measuring success (Gross Margin, Market share,…
Building long term success
Politcs
Managing political environments
strategic thinking
Political intelligence
managing relationships with stakeholders
Analysis
Stakeholders
Levels of interest
high
low
power levels
high
Low
Perspective
Organisations
Society
Measuring success
Gross Margin
Market share
sales
Profit
Customer satisfaction
New product
Operational risk and resilience
Impacts
Recurrent
Atmosphere
Financial
Organisational
safety
Environmental
Public relationship
Hazards
Human Error
Organisational
Supply
Customer
Improving performance
Compare performance against other competitors
Match performance against characteristics
Scaling performance
What customers need and want
Crisis management
What are the causes
Internal
Interference
External
Scandal
Systems in place
Evaluate
Understanding the response
Marketing
Benefits
Trust
Customer loyalty
Cost effective
Building relationships
Improves partnership working